ITIL-4 Foundation Certification
ITIL 4 Foundation Certification from CertScope is a comprehensive session on ITIL 4 , understand Service Strategy, Design, Transition, Operation and Continual service improvement of ITIL 4 and master the skills to clear the exam in the first attempt.
Delivery Options: Self Paced | Instructor-led Live Online | Traditional classroom.
Seven (07) Industry Case Studies with more than 15 industry based scenarios.
Five (05) hands-on projects and access to five (05) practice tests with 200 questions each.
Exam and Certification is part of the exam and conducted at end of the training
Delivery Methods
Ways to start.
Choose how and when you want to learn. We have multiple training delivery options to suit your needs, professional and lifestyle demands. More choices and freedom.
Classroom
- Comprehensive Classroom Training
- Exam and Certification Included
- Certified Instructors
- Hard copy of Course Material
- Centralized Venues
- Three simulation practice tests of 200 questions each
- Industry Case Studies
Live online
- Live Online Instructor-led Training
- Exam and Certification Included
- Certified Instructors
- Soft copy of the course material
- Three simulation practice tests of 200 questions each
- Industry Case Studies
- 24x7 learner assistance and support
Self paced
- Access to Audio/Video Learning
- Exam and Certification Included
- Soft copy of the course material
- Three simulation practice tests of 200 questions each
- Industry Case Studies
- 24x7 learner assistance and support
- Learn anytime anywhere
Practice
- Industry standard question bank
- Three simulation practice tests of 200 questions each
- Industry Case Studies
- Multiple re-takes
- 24x7 learner assistance and support
Know more about ITIL Foundation Certification program
The ITIL 4 Foundation certification introduces the ITIL framework and enables candidates to look at ITSM through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services
The Foundation level is designed as an introduction to ITIL 4 and enables you to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.
There are four certification levels within the ITIL 4 scheme:
- Foundation
- ITIL 4 Managing Professional
- ITIL 4 Strategic Leader
- Master
Course description
What will you learn?
Get an overview of the training structure, modules, and methodology for ITIL-4 Foundation Certification training by CertScope training solutions.
Course Curriculum
Service
Utility
Warranty
Customer
User
Service management
Sponsor
Cost
Value
Organization
Outcome
Output
Risk
Utility
Warranty
Service offering
Service relationship management
Service provision
Service consumption
Learning Outcomes
- A holistic approach to the facilitation of co-creation of value with customers and other stakeholders in the form of products and services
- The guiding principles of ITIL 4
- The four dimensions of Service Management
- Key concepts from Lean, Agile, DevOps, and why these are important to deliver business value
- How ITIL practices described in ITIL 4 will maintain the value and importance provided by the current ITIL processes, whilst at the same time expand to be integrated to different areas of service mana
Certification
Your certification explained.
Get an overview of the steps involved in the completion of your certification, from the start to achieving your training objective.
Choose your preferred delivery mode and complete the required training
There are two routes towards obtaining the ITIL Foundation certificate - you can sit the exams at the end of a training course with an Accredited Training Organization (ATO), or study privately and then book the exam without a training course via PeopleCert, our ITIL Examination Institute.
Upon successful completion of the exam, you will get the result in a weeks time and certificate will be issued online.
Clients
Who we have worked with?
We are a trusted name for many top-tier companies. We have worked with many organisations across different sectors and geographical regions, assisting them in achieving their organisational objectives. We take pride in lending our hand in creating the kind of professional environment that would fulfill the vision that enterprises are built upon. Some of our notable clients are:
Enterprise
Scale new heights.
Engage the workplace with Certscope's custom learning solutions. Enhance your employees' skills in Data Science, IT, Project Management and more with Cerscope's Business Solutions.
New and upgraded skills translate into better productivity and opportunities for growth, for you and your team.
Find out howGet in touch
Mentorship Program
Unfurl your passion.
Take mentees on a customised learning journey. CertScope gives you the right tools to start an online learning pathway and provide mentorship. Assist mentees to reach their potential and pursue their passion. Not only can you earn but also inspire while pursuing your passion.
Sharing is caring, after all.
Find out howGet Started
Advantages
Why choose us?
We provide dedicated and customised services to our customers, no matter what. We try our best to set ourselves apart from the crowd, so you can get what you require.
Accredited Content
Accredited content from governing bodies.
Assured sessions
Assured on-time training delivery globally.
Flexible pathways
Choose which delivery method suits you and when.
Measurable solutions
Assessable and scalabale training solutions.
Mentorship program
One-on-one mentoring for professionals by experts.
Project based training
Industry based live case studies for all classes.
Contact us
Looking for something else?
We are here with you along the journey you may take on any pathway you choose on CertScope. We are passionate about supporting our members, whom we regard as part of our family. If you have a question or questions, need assistance, or just want to say hi, feel free to connect with us.
We will, for sure, get back to you.
Get in touch